1) Information We Collect
When you use our website or fill out our contact form, we may collect:
- Name
- Email address
- Phone number
- Postcode
- Message or enquiry details
We also use Google Analytics to gather anonymous information about how visitors use our site — such as the pages visited, how long people stay, and the device or browser used. This helps us understand what content is useful and improve the website experience.
2) How We Use Your Information
We use the information you provide to:
- Respond to your enquiry or quote request
- Follow up on any ongoing discussions
- Improve our website and customer service
We do not sell, rent, or trade your personal information to anyone. We only share information if required by law or necessary to operate the website securely.
3) Cookies & Analytics
Our website uses cookies through Google Analytics to understand how visitors interact with it. These cookies do not identify you personally, but they help us see patterns in site use.
You can turn off cookies at any time by changing your browser settings. Please note that doing so may affect how some parts of the site function.
4) How We Store and Protect Your Data
Your information is stored securely and kept indefinitely unless you ask us to delete it. We use secure servers and limit access to authorised personnel only. While no system is completely foolproof, we take reasonable steps to protect your data from misuse, loss, or unauthorised access.
5) Your Rights
You have the right to:
- Ask for a copy of the data we hold about you
- Request that we correct or delete your information
- Withdraw your consent to be contacted at any time
To make a request, please email us at info@imperiopm.co.uk.
6) Third-Party Services
We use trusted third-party providers such as website hosting, analytics, and email systems. These companies only process your data to provide their service to us and are required to keep it secure.
7) Contact Us
Imperio Property Maintenance15 High Street, Brackley, Northamptonshire, England, NN13 7DH
Email: info@imperiopm.co.uk